Despite numerous attempts to receive all of the survey results from SoR Corp and Ms. Homan, the franchisees have still yet to receive the results other than a lot of numbers. Dzana can claim that the system is growing, but how much more would it be growing if it was healthy? We were told it would take 10-15 minutes to complete, when in actuality it took several hours for most owners due to the comments and feedback that the owners added with their answers. Theres now a collective calm over the organisation. Castlegar skaters rock on ice. Weve been promised some great video content to come. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. It only takes one wrong hire to ruin something great. However, even with great opening numbers, I too cannot seem to figure out how to make money at this business. This does mean that you don't get those FT benefits, which is likely intentional. According to the 2017 FDD, "Dzana Homan Chief Executive Officer Ms. Homan became our Chief Executive Officer on June 9, 2014 and is located in El Segundo . I love that I get to work with kids and share my passion of music with them. Franchise Business Review's 2023 Top 200 Franchises and Culture 200 . Talk about a hostile work environment. Why are these business owners not building more SORs if it is such an amazing investment? You aren't paid for anything outside of lessons, so when you show up to set up, or stay late to write notes, you aren't paid for that. If Sterling would recognize that the owners are the precious mindshare in this company and work with us, we can build a great organization where everyone wins. Read employee reviews and ratings on Glassdoor to decide if School of Rock is right for you. My understanding is that the Sterling Partners Board was made aware of these issues as well as others, and they have done nothing about it. Question: Has anyone attempted to communicate these complaints to management at Sterling Partners? "It's incredibly rewarding to be a top 200 franchise for 2022 and to know that franchisee satisfaction in the system is high," said Rob Price, CEO of School of Rock. Unfortunately, I must post this anonymously because the fear of retaliation is well-founded. CANTON, Mass., Jan. 19, 2023 /PRNewswire/ -- School of Rock, the leader in performance-based music education, was recently named a Top Franchise for 2023 by Franchise Business Review. I have purchased my first franchise recently. School of Rock, the perfectly pleasant, perfectly innocuous new musical from Andrew Lloyd Webber, Glenn Slater, and Julian Fellowes, is strictly adult contemporary. Thursday 5/25/17 - We posted complaints alleging CEO Homan is an abusive CEO who makes racist & discriminatory comments. If you dont comply to MONTHLY P&Ls (when we signed on, there were no P&Ls collected and were told maybe annually would be the request from corp) you are in default and will be sent a threatening letter from corporate. Its a franchise that requires a lot of personal attention and is not an investment. "Franchisee satisfaction levels hit an all-time high last year despite the pandemic, and we are pleased to report that our 2023 research shows satisfaction has remained sky higha sure indicator that franchisee satisfaction is a top priority for franchise companiesand thats good news for franchise owners and anyone thinking about investing in a franchise," said Michelle Rowan, president & COO of Franchise Business Review. It also takes execution, said Eric Stites, founder and CEO of Franchise Business Review. The corporate team does a great job of selling franchises with little to no support once opened. School of Rock was among over 360 franchise brands, representing nearly 38,000 franchise owners, that participated in Franchise Business Review's research. The . From December 2010 to March 2014, Ms. Homan served as the Chief Operating Officer of Goddard Systems, Inc. in King of Prussia, Pennsylvania.. He currently owns four schools in Latin America : Los Dominicos in Chile , Santiago in Chile , Polanco in Mexico , and Bogot in Colombia ( Colombia ). She points to these calls as demonstration that she is engaging but this is not engagement. It has been that bad for that long. "We survey franchisees from franchise companies in the marketplace today and identify those with the highest levels of satisfaction and performance in order to educate potential buyers and help them choose which franchise to invest in. In fact, one of the executive members was adamant that there was a No A$$Hole Rule. We are now starting to see some of them give up and relinquish their schools back to corp or close completely. Gain experience teaching lessons, the clientele is good, staff is mostly like-minded and it's fun working around music. School of Rock's concept is more potent than traditional music programs, combining private lessons powered by the patented School of Rock Method with weekly ensemble practices. Getting to see them perform what we worked on in lessons is amazing! The CEO Dzana Homan is doing a wonderful job at destroying the company that used to thrive because of the culture and passion for music education. With more than two decades of experience, School of Rock offers entrepreneurs the opportunity to quickly plug into a global brand with a proven business model. All comments above are valid, and I think were all waiting to see if we get any real response from corporate or Sterling. She has pushed out every talented corporate staff member, and she only cares about herself. In 2018 School of Rock reacquired 21 locations from franchisees and had one closure. SOR was a business for people who didnt expect to get rich, but could make a good return on investment, have fun opportunities, and work with some amazing people. Club Fierce is under threat. Jul 26, 2021, 10:00 ET. I unfortunately have to agree with everything above. Flies first class, stays in 5 star hotel, never shows up at school or event. This is one more thing that the franchisees are being required to pay for and did not plan for. This business used to thrive because of the passion for music education and the culture that was created across all of the schools. School of Rock franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support . Founded as a single school in Philadelphia, Pa., in 1998, School of Rock has become a rapidly growing international franchise with over 500 schools open and in development across 15 global markets . Constant pressure to work within their app, instead of being able to tailor lessons to students. The fact is they have not figured out how to make a turnkey business. Skeletons not to be discussed, because there was no interest in addressing the root problems inherent in the business. Thanks for these comments. Many franchises fold under the pressure and the main company ends up taking over. "It's incredibly rewarding to be a top 200 franchise for 2022 and to know that franchisee satisfaction in the system is high," said Rob Price, CEO of School of Rock. Find out more about salaries and benefits at School of Rock. yet those research results are never shared. RT @FranchiseReview: Every year, FBR recognizes the franchise companies with the best workplace culture with the Franchising@WORK Awards. These 2o20 pandemic obstacles didn't keep principal Dustin Toth from starting a legacy at Rock Hill High School. Franchise Business Review publishes its rankings of the top 200 franchises in its annual Guide to Today's Top Franchises. The company also sells musical instruments and music gear through its GearSelect program. Many owners have invested significant amounts of money in this business, some their entire retirement bankrolls, and to have to deal from a position of fear of retaliation from the CEO simply isnt right. School of Rock: 8% franchisee fee, liquid capital of $100,000 and a total investment of $192,000-$422,000. . They see all this stuff going on and they do nothing about itbut maybe they are in a position of saying well others have raised issues to the Sterling Board and nothing happenedthen why should I?. So does this model make financial sense now? Weve received complaints about the stability of the School of Rock management team since the appointment of a new CEO in 2014. <br>Started career as Business Development Executive in Mechanical Industry however what really grabbed my attention is Brand Management.<br>Started this Franchising journey with one best platform back then called Franchise India. "We remain committed to our shared goal . The UPS Store: Multiple, wide-ranging services. CANTON, Mass. One of the ways she does this is through her preference of speaking to owners individually. We have a really good GM at our school too and she makes it fun. Do the right thing. She also refuses to recognize the Independent Franchisee Association (IFA), and confronts those who dare to complain about franchisee treatment even when those complaints were voiced in private group conversations. the focus of this management team appears to be on compliance and not in growing the business, with frequent notices of default being sent out for such things as not submitting P&L statements in a timely manner. This rating has been stable over the past 12 months. $49,900. "Our mission goes beyond merely imparting music knowledge to our students. Black Rock Coffee Bar . School of Rock is proud to support Music Will (formerly Little Kids Rock), the National Museum of African American Music (NMAAM), and the Society for the Prevention of Teen Suicide (SPTS). Native Hawaiian or Other Pacific Islander, Opens the Fishbowl by Glassdoor site in a new window, with management and customer service backgrounds, i work at the gowanus brooklyn location and our, , enjoy getting to know the students and their families. Franchisee Profiles July 16, 2021 4 min to read. It was not disclosed prior to or upon signing our FA that we were required to have performing rights licenses in order to operate our schools. Everything for camps needed to be completed MINIMUM of 60 days ago. They are not authored by Glassdoor. Dzana is BIG on PROMISES, short on DELIVERY. CEO Dzana Homan allegedly dismantled the School of Rock Franchise Advisory Committee (FAC) and refuses to recognize the Independent Franchisee Association (IFA) formed after she took the helm. Great company culture and support when needed. The owners, students, and staff deserve a better leader in corporate. None of them seem to be able to speak up to the board either which is a shame. Please share your opinions and thoughts with a comment below, or email us in confidence at UnhappyFranchisee[at]gmail.Com. Franchise Business Review publishes annual rankings of the top franchises in its Guide to Todays Top Franchises, as well as guides throughout the year ranking the top franchises in specific sectors. Double Dipping? School of Rock, the leader in performance-based music education, was recently named a Top Franchise for 2022 by Franchise Business Review. Innovation takes a lot more than just having creative ideas and solutions. The owners. Net-worth Requirement: $300,000. Many assurances when we were courted, but after the sale and the insertion of a new CEO there was a radical shift. Dzana Homan is a disease to this company. No benefits at my location. Are you familiar with Dzana Homan and the School of Rock franchise program? Has call with Franchise Advisory Committee and tells them they are to dismantle. I would like to see what a franchisee from say Dunkin Donuts gets and what their royalties and brand fund fees get them. 4 company employees have reportedly resigned in recent weeks. Coming soon! Not in number of students, but in actually making money. For more options and additional information, visit our. There is zero support from the corporate group and they are thinly staffed (due to such high turnover) and no one up there has any real understanding of how to run a school from an owner standpoint. . Having problems? This has happened to me and there is no mistaking that the intent is to instill fear of losing your school. Other complaints received include an understatement of disclosed costs, insufficient franchisee support, and allegations of a competitive, adversarial attitude from the franchisor. During show seasons I sometimes don't have off for 20+ days in a row. Its also a part time job so its never been a problem that Im a gigging musician and have to go on tour with my band sometimes. Despite numerous requests to be given the owners comments and feedback, we have yet to see any of these results. But what I have been reading here is very disturbing, and maybe it is more the norm then the exception that we have this many upset franchisees. We strive to empower them with the skills, confidence, and creativity needed to succeed in both music and life. The business is super rewarding, but rewarding seldom pays the bills. According to the Item 19 Financial Performance Representation in the FDD, the Average Gross Sales for selected company-owned units is $513,260 (4 Company-owned Schools, or 26.7%, were at or above this figure) and Median Gross Sales are $412,952 (7 Company-owned Schools, or 46.7%, were at or above this figure).
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