whataburger employee handbook 2020 whataburger employee handbook 2020

The average employee at Whataburger makes $26,990 per year. Whataburger is now 70 years old, and thanks to long-term investments in our people and our company, were. Leadership has provided ten brand standards that our Family Members are expected to follow. Cash Pulls The card issuer will be contacted and the card must be stored in the safe until instructions are received from the card issuer. Sign up at https://www.paperlessemployee.com/whataburger. Employees may be eligible to a 50% meal discount on one meal beginning 15 minutes before their shift and ending 15 minutes after their shift. Over the last year, fast-food employees have dealt with a . A handbook should serve as a guide for not only a company to protect itself, but it should provide specific guidance and expectations for all employees. Experience a faster way to fill out and sign forms on the web. This handbook is a decent mix of culture and heavy on policy. 9. Vacation policies, leave, and how to request time off definitely need to be included. If you bring one to work, please store it with your personal belongings. Its a little thin on some details but an interesting example. and we look after one another. Highest customer reviews on one of the most highly-trusted product review platforms. All refunds of cash, Tim Card or credit, must have management approval. Get rid of the routine and create paperwork online! Employees at Whataburger report the work pace is extremely fast. All Canadian funds must be documented noting the exact amount received (on hand) and the date it was received. Stealing from the company is like stealing from yourself: Theft losses directly affect the companys ability to increase wages or benefits and they adversely affect the profitability of the business. Handbooks is a tool for companies to build and employee handbook. African Americans in Corpus Christi Mary Jo O'Rear 2012 From slavery to freedom, to education, to achievement: these words reect the goals of African Americans who rst came . Spicing Things Up: Whataburger Buffalo Ranch Chicken Lineup Returns for a Limited Time, Get Ready for More Bold Flavors: Whataburger is Growing in Memphis, Whataburger Celebrates One Year of Delicious Dining in Colorful Colorado, MyWhataburger Please also notify your Manager or Supervisor as soon as possible. The employee is expected to provide at least 30 days advance notice of the leave when possible. The most common ethnicity at Whataburger is White (48%). Shift schedules will be posted by Friday for the upcoming week. Answered November 22, 2020. Copyright In some circumstances discounting may apply to some purchases. The position will now be called "operating partner," and also comes with a bonus of up to 150 percent of their target incentive. 13. What To Do If You Feel You Have Been the Victim of or Witness Harassment. Whataburger employees generally work 8.6 hrs a day. Please act accordingly; our customers will judge the store by your behavior. The goal here is to avoid biases that discriminate against candidates based on age, gender, disability, religion, sexual orientation, marital or parental status, and more. All employees must provide the toll free Guest Service number (1-888-601-1616) for anyone who has an allergen question or concern. Filter. It must be rung into the register using the proper procedures for Canadian Cash. /Length 7 0 R These behaviors are serious enough to be considered grounds for immediate dismissal regardless of whether or not prior disciplinary actions have occurred. In the event that a customer leaves a credit card behind, the card must be given to a management team member immediately. Seniors (55 or older) are entitled to a 10% discount on one coffee, fountain drink or steeped tea only. Whataburger is an American regional fast food restaurant chain, headquartered and based in San Antonio, Texas, that specializes in hamburgers.The company, founded by Harmon Dobson and Paul Burton, opened its first restaurant in Corpus Christi, Texas, in 1950.Family-owned by the Dobsons until 2019, the chain is now managed by a private equity firm along with the Dobson family still holding a . September 24, 2020 at 5:01 p.m. EDT. You are permitted to smoke only in your personal vehicle or off store premises while on your meal break. Now earn 10 points for every $1 spent on all online orders and scans. To be equitable in providing correction when there is a violation or problem with performance, we have a progressive discipline policy. In all circumstances regarding problems with product, please involve a Manager or Supervisor immediately. A "serious health condition" would not include voluntary or cosmetic treatment that is done on an outpatient basis and that is not medically necessary or routine preventative physical exams. Your are also not to conduct personal business using the company computer or email. Please note that these discounts are not a right but a privilege and they can be revoked by Management at any time. After six (6) consecutive months of employment, the company covers a portion of the cost of the health care plan. 7. Shorey worked as a cook and was an 11-year Whataburger employee who held a second job at 7-Eleven to support his family . It also creates the possibility of contamination to our system via viruses or spyware. and we absolutely LOVE serving our customers. Spouses employed by Miranda Holdings Inc. are jointly entitled to a combined total of 12 weeks of family leave for the birth or placement of a child. w !1AQaq"2B #3Rbr SHRM offers two options for creating an Employee Handbook for your company: a free sample template, or a premium, customizable online service. Additionally, under no circumstances may company computers be used to obtain, view or reach any pornographic, gambling or otherwise immoral, unethical or non-business related internet sites. Missing or arriving late to work on a frequent basis, Failing to do required work duties or intentionally wasting time, Excessive personal calls or conducting personal business on company time, Cursing, abusing or behaving in a threatening manner toward any person while on company property or while conducting company business, Falsifying any company record or providing false information to the company, Fighting or attempting to injure another person while on company property, Possession of a weapon while on company property or while conducting company business, Sexual, racial or any other form of harassment toward another employee or customer, Intentionally destroying or abusing company property, Theft or other dishonest acts while on company property or while conducting company business, Reporting to work under the influence or alcohol or illegal drugs or any other activity on company property involving alcohol or illegal drugs including use or possession, Gross insubordination or blatant refusal to follow work directions, If you are a minor, you must not under any circumstances clock in early or clock out late for your shifts, Do not consume any food or chew gum while you are on the clock, The use of personal electronic devices is prohibited while you are working. /Width 625 Both rating1 and rating2 are dictionaries of the Use professional pre-built templates to fill in and sign documents online faster. We hope you will find your employment to be a time of personal and professional growth. Whataburger is a good friend by your side. You are expected to find someone to cover your shift and obtain manager approval, More than one (1) day missed or late within one month, a verbal warning will be issued, More than two (2) days missed or late within one month, a written warning will be issued with a possible suspension, More than three (3) days missed or late within one month, immediate termination may result, You are responsible for obtaining your correct schedule, Switching shifts will only be permitted for urgent situations and must always be approved by the Manager, We can only accept calls from you regarding your attendance. We will also make reasonable accommodations wherever necessary to all employees or applicants with disabilities, provided that the individual is otherwise qualified to safely perform the essential functions of their job and provided that accommodations made would not require undue hardship or expense. In the event I should have any questions I will discuss them with my Supervisor or any other individual in a management position. As these breaks are unpaid, you must clock out and in for your break. customer service and community leadership. When a rule violation or performance failure occurs that does not warrant termination, the following steps are generally applied. In early 2020, Shorey's family brought a wrongful death lawsuit against Whataburger after the employee fell deathly ill on the job. 31% of Whataburger employees are Hispanic or Latino. You can request time off as well but be sure to do so 14 days prior to the day you want off (also any time you've requested off prior to this online scheduling, is not in the app, so you'll need to request that again) Until a manager or GM approvals your request, you are still . This is an important tool for employers and gives companies the flexibility to make changes. Whataburger Restaurants LLC has agreed to pay $180,000 to settle a harassment and constructive discharge lawsuit after the general manager of a Florida store told her hiring manager to "hire . This Employee Handbook supercedes any prior Handbook(s), Email to Address:___________________________________, Paper Copy: _______________________________________, View On Company Website:__________________________, __________________________ _____________, Employee Signature Date, Supervisors Signature Date. 4. Your uniform must be both clean and complete prior to starting your shift. Shorey was just 37 in 2018 when he began having chest pains while working at an Alamo City Whataburger, and his supervisors told him to go sit in the lobby (via San Antonio Express-News). Answered October 15, 2018 - MANAGER (Former Employee) - Houston, TX No you can not get a copy of the handbook online. You may purchase these shoes on your own or participate in our Shoes For Crews program. If you sit in the storefront for break, or stand in line for food, please be aware that you are still in your uniform and are highly visible to customers. 6 0 obj My Account, Forms in A "serious health condition" is defined as a health condition that involves inpatient care in a hospital, hospice, or residential medical care facility or continuing treatment by a health care provider. whataburger-employee-handbook-pdf 2/7 Downloaded from thesource2.metro.net on February 21, 2023 by guest employment and wage data. We use cookies to improve security, personalize the user experience, enhance our marketing activities (including cooperating with our marketing partners) and for other business use. Keep all receipts that are generated for required transactions. Please note that we do offer a Direct Deposit program which will prevent the need for any reissued checks. You will need a valid email address and your Employee ID in addition to other personal information as part of the registration process. In the event that you need to use the restroom or get a drink during your shift, you are permitted to do so. Our restaurant managershave the potential to make up to $60,000 a year and also receive health, dental and vision benefits, paid vacation, 401(k), and training to move up! 5 days ago. This is not an exhaustive list but provides a sampling of the types of behavior considered to be a violation of the Code of Conduct. Police officers also receive a 10% discount on baked goods, soup or sandwiches or specialty drinks. Attempt to place all currency face down and in the same direction but do not rearrange currency after handling for a transaction. Whataburger. to excellence in people, product, quality, value, cleanliness. Please note that no one else can clock in or out for you, nor are you permitted to clock in or out for anyone else. 5. If you do not show up for a scheduled shift and do not make contact with your Manager or District Supervisor, it will be considered a No Call, No Show and termination may result. Male employees must arrive to work clean-shaven. The price of the burger was twenty-five cents. These rules guide the way the company works and influence the organization's overall culture. You will be allowed to wear a Tim Hortons uniform sweater or jacket when working. Whataburger has 175 employees. Brow piercing must be removed or covered. Dont forget that updates to the handbook require updated acknowledgments. Please be aware that every store has a video surveillance system for your safety and our security. 8. Not give unauthorized discounts. Our restaurant managers have the potential to make up to $60,000 a year and also receive health, dental and vision benefits, paid vacation, 401(k), and training to move up! If inpatient care is not required, a serious health condition must involve continuing treatment or supervision by a health care provider where: (1) the condition requires an absence of more than three days from work, school or other regular daily activities, or (2) the condition is incurable or so serious that, if not treated, would likely result in a period of inactivity of more than three days, or (3) the treatment of prenatal care. If you need to make a phone call, please ask the Manager on duty first. DENTALWhataburger offers multipledental plan options to eligible Family Members. It even dabbles on phrases such as my pleasure, which is a company-mandated reply any time a customer says Thank you. Although sometimes polarizing in the news, Chick-Fil-A remains commercially successful and does a nice job laying out its policies and procedures clearly outlined in the employee handbook. Password: Choose a password that has 8-15 characters and includes at least one number, one uppercase letter and one lower case letter. Aprons are not considered part of the standard uniform, The phone should always be answered, Good morning/ afternoon/ evening, Tim Hortonss, this is (your name), how may I help you?, Do not provide any information over the phone regarding past, present or future employees. New employees are usually provided with an employee handbook during the onboarding process. All company employees are advised that failure to abide by this Workplace Harassment Policy will be taken very seriously and will result in disciplinary actions up to and including termination. /BitsPerComponent 8 It will also be your guide to becoming a part of the success of our mission as we strive to be the industry leader through commitment to excellence in people, product, quality, value, cleanliness, customer service and community leadership. Please note that the Police discount does not apply to merchandise. Employees who have worked for the Company for at least twelve (12) months and at least 1,250 hours during the prior twelve (12) months may take up to twelve (12) weeks of unpaid FMLA leave for the following reasons: The 12-month period is defined by Miranda Holdings as a rolling 12-month period measured backward from the date a team member uses any leave covered under the provisions of the Family and Medical Leave Act. Placement of a child into their immediate family by adoption or by a foster care arrangement; Care of a spouse, child or parent who has a serious health condition; or. Recipients will receive a non-renewable $5,000 scholarship to be used for tuition, fees, books, supplies and housing for the 2022-2023 academic school year. Keep a small red envelope near the cash drawer for meal receipts, coupons, voids and discounted transactions. It is important to remember that this policy prohibits harassment based on any protected characteristic and not just sex. Please contact your Manager or the Human Resource department for details and eligibility requirements. Care of an employees spouse, child, parent or next of kin (nearest blood relative) who has incurred an injury or illness in the line of duty in the Armed Forces, provided that the injury or illness renders them medically unfit to perform duties of his/her office, grade, rank or rating. Section 1 - Company Introduction Welcome Statement Mission Statement About this Handbook Equal Employment Opportunity Employment-At-Will Open Door Policy Section 2 - Employment Policies Employee Categories Performance Reviews Introductory Period Discipline PoliciesSection 3 - Time Away From Work and Other Benefits Benefits Overview Holidays Jury Duty Voting Leave Military Leave Family Medical Leave Act Leave Vacation Benefits Sick Days Insurance Benefits Workers' Compensation Section 4 - On the Job Practices and Policies Employment Records Payroll Overtime Timekeeping Working Schedule Lactation Breaks Direct Deposit Company Vehicles Property Policy, Section 5 - Standards of Conduct Non-Harassment Policy Non-Discrimination Policy Sexual Harassment Responsibilities Workplace Violence Employee Conduct and Work Rules Use of Communication and Computer Systems Punctuality and Attendance Personal and Company Owned Communication Devices Personal Visitors and Telephone Calls Inspections Smoking Confidential Company Information No Solicitation / No Distribution Conflict of Interest and Business Ethics Equipment and Property Including Intellectual Property Health and Safety Hiring Relatives Business Expense Reimbursement References Recording Device Policy Social Media Policy Employee Dress Section 6 - Acknowledgements General Handbook Acknowledgment Receipt of Non-Harassment Policy Receipt of Sexual Harassment Policy, Best practices, guidance and information for companies. Its required by the EEOC and its the right thing to do. Paperless Office | Keste Company confidential information must not be shared outside the company without authorization at any time. Follow the simple instructions below: The preparation of lawful papers can be expensive and time-ingesting. It is strongly recommended that you check the schedule in person or online. Your company is unique. /CA 1.0 Team members who make a good faith report of harassment under this policy will not be retaliated against. Whether you're compiling an employee handbook for the first time or you're using the new year as an excuse to revise and revamp your current company documents, use this employee handbook checklist to make sure you have your bases covered. Employees found to have abused this policy by making false accusations may also be subject to disciplinary action up to and including termination of employment. At-will employment means that an employer can fire an employee for any reason (as long as its not an illegal reason!) If that is the case, please discuss with your Manager or the Human Resource manager. . You are encouraged to tell the person(s) involved that you are uncomfortable with what is being done or said and ask them to stop. Depending on the seriousness of the infraction or performance issues, you can be subject to termination at any point during your employment. Disciplinary action taken against misconduct will generally follow the progressive discipline policy. It is our goal to provide you with a safe and healthy work environment. Sep 16, 2020 - Team Leader . Inability of the employee to perform the functions of their position due to a serious personal health condition. HOURLY HOLIDAY BONUSFamily Members may receive a holiday bonus based on their eligibility and length of service with the company. This web site requires javascript for full functionality. Incorrect information can have life threatening consequences for our customers. There are a few managers that I get along with incredibly great and i actually enjoy my job with working with these select few managers.ConsThere are too many managers that do . We can't think of a better way to say thank you! Upon your completion, the Employee should return this Acknowledgment to his/her Supervisor. /AIS false Most restaurants have limited customer parking. I had to go to another Whataburger to get my Chili Cheese burger today. There are many positions that contribute to the success of our company. Details about the employee. Asked November 22, 2020. What you really want is a few signatures indicating receipt and acknowledgment of 1) the whole handbook 2) the harassment and discrimination policies. Cash must never be left unattended and should be kept in a secured/locked location until deposited. This handbook is all that and a side of Polynesian sauce. You have the option of extending coverage to cover your spouse and other child dependents. Keep in mind that when one employee gives out food to or improperly discounts the purchase for another employee, both are disciplined and both may be terminated. 4.1 CIC Plus uses and stores personal information only as needed to perform the specific services provided for in the agreement we have with each client. LLC, Internet Our state browser-based blanks and crystal-clear recommendations remove human-prone errors. Blending policy and the vibrancy of your company culture should be your goal. Attendance is mandatory for scheduled shifts: If you are scheduled, it is your responsibility to come to work. On a typical day, employees at Whataburger have 1 meeting. If you see an unsafe condition or practice, please bring it to the attention of your manager or the Human Resource Department. Share our culture and prosperity with the communities we serve. Take advantage of the fast search and powerful cloud editor to produce an accurate Whataburger Paperless Employee. C&I>|H? /Height 155 Save the document or print out your copy. Apron may also be worn by production staff when in the store front. *Meal receipts-initialed by employee and manager. It is your responsibility as an employee to know what your shift duties are, and to check the schedule to know the hours you are expected to work. Te damos 5 razones para no perderte el Buffalo Ranch Chicken Strip Sandwich y la Buffalo Ranch Chicken Salad. After one (1) consecutive year of employment, you may become eligible for a paid vacation. The high-level impact on employers is that there is more to communicate.If you have employees in multiple states, be sure your handbook includes policies relevant to those locations. Its time to include that mission statement and personally address the people who make the company function. Non-business emails waste company time and attention. Be known for great food and extraordinary hospitality in every community we serve by going. There are no smoke breaks permitted for any employees. Mistake orders are not available for employee consumption. Because your uniform is the first impression you will make on a customer, please make every effort to keep it in good condition and return it when you leave employment with the company. I further acknowledge that I have read the Handbook and understand its contents. Wegman's employee handbook; Wegman's offers a thorough overview and espouses both company culture and policy. Supervisors, Managers) count the cash pulls or drawers. Answered October 16, 2018 - Crew Member (Current Employee) - Brownsville, TX You can get one copy for free in the application you just submitted to work in Whataburger.