Learn more about us here. Here are a few ways to make sure your follow-up incites action, not apathy. I scheduled a meeting invite and haven't received any response from you. Follow-up emails provide a great opportunity to get a little more personal with your prospects. It sounds robotic. Just checking in!, with its requisite cheery exclamation point, wont always cut the mustard. Example: Did this email get buried? hbspt.cta._relativeUrls=true;hbspt.cta.load(53, 'be67aa79-8dbe-4938-8256-fdf195247a9c', {"useNewLoader":"true","region":"na1"}); Their ease is the reason that makes them so tempting to send, but they don't provide any value to your buyer. Heres what the research says about some of the most popular ones. After a meeting or discovery session Suppose its been over a week since you had a call or face-to-face meeting with 2. Dont pressure them to respond, but just give them the information that youd like to know how theyre doing. advice. This lets the person know they've been on your mind, Anwar says. Whats going on with is a simple way to ask someone to follow up on a project. Lastly, well show you how to use I just wanted to follow up in your emails. I know that [relevant topic] was something you wanted to learn more about on last weeks call. With time passed, your old prospect could be looking for a new company. Grab this free report. Likewise, a text image can be a more convenient way to check-in with other people on your team. By incorporating a variety of communication channels into the mix, you can circumvent the limitations of any one channel and give your contacts the option to choose whichever medium suits them best. Reach out to them before they sign the dotted line to another. I like to ask a follow up on how theyre really going, encouraging them to give more detail, including the good, the bad and even the ugly. She says it usually gets a smile, but it needs to be delivered in a way that isnt pushy or demanding. WebSometimes the best way to say just checking in is to just come out and say it. Its also worth reasserting your hopes that the project turns out to be a success and reminding them that youre available if they need any help. What to say instead: Its better to use inclusive or motivating language that champions an individual employee or team, Liou suggests. i just wanted to make sure. Example: Read our client success story with X and see how their profit grew Y% in a matter of weeks with our service.. Of course, you could be turned down for the support. Furthermore, when we use going on in this manner, were asking for more information about the current proceedings. It also gives them the option of an out; maybe theyre not feeling it right now, but it still contains the strong message that youre there for them, whenever theyre ready. Finally, take a look at the following email samples to find out more about it: Hey Craig,Can we schedule a follow-up on the project at some point this week? If youre not sure how to word your just checking in email or message, whether its to a work acquaintance or a close friend, the ideas below can help you get started. Let me know if we can be of assistance in the future.. Although this is a perfectly good reason to check in via email, there are ways to avoid the just checking in language we all dread. A message like this one doesnt put any stress on the recipient to respond to the condolences in any timely way. Of course, every rule has an exception. Having more resources usually means growth, and growth means addressing priorities that weren't previously top-of-mind. 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? Can I say just checking in? Heres a brief recap of what we discussed on our call last Tuesday: [List main points and suggestions]. Checking in is a term that has been taken over by social media platforms like Facebook and Instagram. Furthermore, its good to set up meetings instead of receiving emails in most cases. Point out business weaknesses. Prospects will often ask for more time before they can make a decision or continue discussions with you. The heres more information email Prospects sometimes require a bit more information before making a buying decision. How do I not say just checking in? But you can go one step further by offering to help in any way you can. Have you had a moment to jot those ideas down? Furthermore, this subject line doesn't mention the value you can create directly. For information about opting out, click here. This could be a case study, a testimonial video, a breakdown of pricing options, a list of product integrationsanything that can help crush the doubts or objections they may still have. Are you available Thursday at 10:30 a.m.?. Apart from being chronically overused, one of the main problems with just checking in is that its basically a redundant expression. While Guilt-tripping your prospects into responding to you is said to be the worst approach ever, it has its own benefits if done subtly and gets you responses. 7 alternatives to just checking in (with examples) 1. For example, call monitoring lets supervisors listen in on live agent-customer calls, and it gives them the ability to whisper directly to the agent with on-the-fly suggestions as well as the option of taking over the call completely when it makes good tactical sense. Even if they cant meet up with you any time soon, theyll know youre available when they want to go out or just chat on the phone. 2. Sometimes, all it takes is a few words, letting the person know theyre in your thoughts, to brighten that persons day. at the same time. Finally, you might benefit from looking into the following follow-up email samples: Hi Mike,Whats going on with the mission at the moment? If you don't, think of one. Here are a few unique ways to follow up without making your contact tune out. ", "A new feature, Add CTA to Email has been launched on our tool. I need to know whats going on before taking the next steps.Thank you,Sam Retch, Dear Mr. Sir,Do you have any updates on this problem? A sense of urgency might make it likely to close that deal by making your prospects believe that they need to rush into decision making. Theyre the bane of our inbox existence. Differences & When to Use Them. I hope to see you there! Dont apologize for doing your job, apologize when it is merited. Next time you reach out to your contacts, be sure to steer clear from using just checking in.. This means you have to make the message hyper-relevant to the specific person youre contacting, drawing on their specific needs, interests, and previous interactions with your company. Congratulate them on a funding round. But thats precisely the problem. Then we could meet for a 15-minute video walk-through so you can see if [software] is the best solution for you. 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? How do you say just wanted to 14. ", "Hi, I found this [book/podcast] interesting. If your "just checking in" email never landed you a response from your prospects, try the below phrases when writing your next email. i just wanna. Imagine you are a business owner. If someone is stuck on a project, it might be useful to offer them support. 1. In general, we can start an email with this when we want to know whether someone has anything more to report. checking to see. This is a gentler way of initiating a check-in, Anwar says, because it contains some nuance. How to quit: Changing but to and helps you look for two positive outcomes, rather than looking for reasons you cant reach a goal or complete a task. I wanted you to know Im thinking of you. One important tool you can use to connect is social media. This lets the person know youre thinking of them and that you understand theyre having a hard time. We have something similar and would like to run you through a strategy I developed for you to increase your sales. They may not be up for an in-depth heart-to-heart right now, but scheduling a future check-in could give them time to deal with whats going on. ", "Hi, we are featured on Forbes for our amazing quality of service. Send a how-to guide. ", "We're excited to share the new and improved website. 2023 BDG Media, Inc. All rights reserved. Recommend an event. I would like to know how youre getting on with it and whether you need help.Kind regards,Susanna. Your friend might have lost someone close to them, or they might be stuck at home sick. ", Example: We know your company is all about X, we thought youd find value in this recent article analyzing the market for it.. Just Checking In Alternatives Send actionable advice. You can even send a checking-in message just because you havent heard from someone in a while. Use these 4 alternatives to just checking in emails: Theres no perfect alternative to this email but there are a few follow-up sales emails you can rely on to get back on your prospects radar. Its been busy. A quiz plugin like [your app] could be the answer to the conversion problem you mentioned. I liked what you had to say about building trust with new subscribers. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. i just called. Here are 10 better ways to say this, 10 Thank You For Your Understanding Alternatives. These are more specific questions that send a caring message, Anwar says. Thats why we might use this phrase to ask how certain projects are unfolding. This link will open in a new window. Ten points to you for listening, and theyll be more likely to give you the news because youve targeted something in particular. Simply put, checking in means when you want to update your friends on your whereabouts or activity. If you feel like your friend or family member might be in some emotional distress, and the two of you are fairly close, you can let them know youre concerned with this type of message. (All good things!) Furthermore, he has teaching experience from Aarhus University. Example: Hello, due to the new legislation starting on (date) we have a resource available to further explain the impact it will have on X industry.. I would have thought that the IT department would have it fixed by now.Let me know when you get a chance,Miss Zotto. As salespeople, following up with prospects comes in as a basic instinct. If you dont, think of one. Let me know if you want me to extend your trial", "You are now eligible for our exclusive VIP Program. Customer service, support, and engagement, Free and unlimited video meetings and team messaging, Drive efficiency with all your work on one platform, Discover hundreds of apps that are vital for your business, Join our developer community and build custom workflows, The trouble with just checking in emails, 7 alternatives to just check in (with examples), RingCentrals integration with Gong.ios AI analytics engine, NEW: Customer Service Essentials bundle for small businesses, 15 top communication tools for small businesses, 13 more effective alternatives to just touching base emails, 4 clever ways to cut down on back-and-forth emails, If you told them youd follow up with them within a set timeframe, If they missed a meeting or call without providing an explanation, If they verbally committed to sign a contract but then went AWOL, If they started a product trial and youre still waiting for their verdict, If they havent come back to you after internal discussions. WebSometimes the best way to say just checking in is to just come out and say it. Nothing induces a world-weary sigh from working professionals like a just checking in email. An open-ended question like this can give up a lot of detail if people are willing to share their experiences. Let me know if we can discuss this elaborately? If you decide to register (or you already have), let me know so we can get together for coffee or lunch. Well, one of the biggest culprits that get conversations stuck in the mud is probably the just checking in emaila phrase so overused that it can make your contacts reluctant to even read your messages, let alone respond to them. generalized educational content about wills. Its also another specific thing that gives them a clear boundary: were talking about this right now, not everything else. Send along an article that reminded you of them. ", "Hi, We are hosting an event on [topic] and would like to invite you to be the key-note speaker. Lastly, this phrase can work really well in follow-up emails like so: To Jackson,How is the project coming along? It just briefly lets them know that theyre in your thoughts, which can go a long way in lifting their spirits. An initial call or meeting will often focus on the technical and practical aspects of doing business with you, but might not give you enough time to paint an exciting picture of the road to success. Reference a relevant blog post. Sometimes you need to know where a project or task stands. I know youre having a hard time, and Im here if you want to talk. I need an answer, already! On the other hand, if your company recently published a blog post that's relevant to the prospect, send it their way. If so, heres the information I shared with you in the first message.. But you also have to be serious enough that they give a real and honest answer, rather than pivoting the conversation, Friends reunion-style. It never hurts to mention the connections you and your contact have in common as long as theyre relevant to the ongoing conversation. Busy prospects will appreciate the reminder, and itll make sure youre on the same page when you proceed to the next steps. Its a lot harder to respond to this one with a plain Fine, because its a more complex question. Ask if they're still interested in achieving X goal. ", "Hi, I haven't heard from you all week. Example: Hey, [prospect name]. An email or call following up on any of these situations should presumably be focused on that missed commitment it's not just a generic check-in. Checking in is a term that has been taken over by social media platforms like Facebook and Instagram. Would you like a demo? I liked what you had to say about building trust with new subscribers. Is there a single silver-lead bullet that affects the bottom line when it comes to B2B leads? I feel like we havent communicated for a while.Kind regards,Evangeline Button, Hello Bruce,Whats going on with the status report? forms. If your friend is more likely to respond to feelings-based questions ones they can answer with I feel XYZ, rather than recounting events, like I did XYZ and then ABC this may be a good way to go, Anwar says. Share a relevant industry article. This link will open in a new window. Send a 'Did this email get buried?' go check. Despite repeated follow-up emails, some prospects never care to respond. Thats the email marketing philosophy we embrace at ABC Consultants, too. So you can't help but open the email and respond. WebInstead of saying I just wanted to follow up, you can say can we schedule a follow-up on. This alternative works well when we want to set up a meeting to discuss matters. Your inbox is flooded with notifications and emails - A lot of them are sales pitches and follow-up emails, saying "Hi, Do you have time," or that says "Hey! Referencing a specific challenge that you've talked about with someone lets the person know you have been thinking of them and are genuinely interested in hearing an update, Anwar says. Would you like another meeting that works around your time? Usually, theyll be happy to reply shortly after you send it. I am sure you wouldn't want to see a "just checking in" email in your inbox. Now, put yourself back in the shoes of a Salesperson. i just called. You must be busy and no longer interested in our products/services. Originally published Jul 06, 2022, updated Oct 19, 2022. Let them know when youre available to talk, or just let them know they can reach out at any time. I have plenty of skills that could be useful in this situation.Kind regards,George Sorrow, To Henrietta,Do you need any support from me on the project? I was just thinking of you and wanted to say hi. Then provide a suggestion for how to get there. Share a relevant industry article. Id love to discuss your progress so far.Thank you,Mrs. This is probably the most common way that just checking in emails are used. (Correct Version)6 Steps To Politely Remind Someone To Reply To Your Email. I need an answer, already! For more information, check out our, 30 Better Alternatives to the"Just Checking In" Email, Pop up for DOWNLOAD FREE SALES EMAIL TEMPLATES. By checking in on the people in your life, you also strengthen your bonds and your support circle for when you need a helping hand. Our goal is to create English lessons that are easy to understand for everyone. But since you probably wont manage to address everything, a follow-up email with more information can be a great opportunity to nudge your prospect over the line. We prefer a more straightforward approach. If it was an article that made you think of checking in with that person, this message could be a good choice. At that time you werent ready to make any decisions [because of X reason, if provided], and you asked for me to come back to you after [Y weeks/months]. Hence, we can use it to simply ask for status updates, and its most effective if youre a boss who wants to learn more about the current projects undertaken by your staff. Would next Thursday suit you?. If they told you to reach back out in X days/weeks/months, If they didn't show up to a scheduled call, If they told you they needed a few days to make an internal evaluation, then went dark, If they committed to signing a contract and didn't, If they started a product trial but you haven't heard back on their progress. i just wanna. Move your previous message to the top of their inbox by asking if they might have missed your last email. WebInstead of saying I just wanted to follow up, you can say can we schedule a follow-up on. This alternative works well when we want to set up a meeting to discuss matters. I need an answer, already! If you dont, think of one. Id love to hear how things are going with the Great Big Infographic design brief. Sometimes you need to find out where a task stands or how a project is progressing, be it from a member of your team, a project partner, or client contact. Respond on social media. in any timely way. Ultimately, you have to be thoughtful and creative about how you reach out if you want to maximize your responses. ", "Hi, you might be wondering why us [company name] over others. If youre waiting on someones reply by email, you might be familiar with using the phrase I just wanted to follow up. However, there are better alternatives out there. of an actual attorney. If you havent spoken to the person in a while, its a kind gesture to offer to talk with them on the phone or just via email. Remember: You have to actually write the post, of course. Send a how-to guide. your text, so your work is extra polished wherever you write. And if they never responded to your first email, chances are they didn't feel it was worth their time. . We spoke about [topic] back in [month]. Follow-up emails provide a great opportunity to get a little more personal with your prospects. Im happy to be of service.Kind regards,Mr. How do I not say just checking in? Free and premium plans, Customer service software. Differences & When to Use Them, "I know it must have been a busy week for you and we didn't hear back from you. Watch the video: Only 1 percent of our visitors get these 3 grammar questions right Followup, or Follow Up, or Follow-up? Sometimes the best way to say just checking in is to just come out and say it. Send them a blog post from your company. 7 alternatives to just checking in (with examples) 1. By subscribing to this BDG newsletter, you agree to our. 1. Reminding your contact of an upcoming deadline, or asking for an answer within a given timeframe, is more likely to elicit a prompt response. There are clearer ways to inquire how someone is actually doing that send the message you are present and ready to hear.. Offering to do so is a great way to reach out and check-in with a professional tone. Surely that shouldnt be that hard of a thing to do. Whenever you happen to think of someone you havent spoken to in a while, you can reach out quickly via text or DM to let them know. I notice you have not kept me updated over the last week.I hope all is well,Mr. Get this free checklist to evaluate if if you're ready to retire email (and try something different). We can all use regular reminders that were loved and cared for, even when were not grieving a loss or experiencing a tragedy. Create personalized videos at scale with dynamic data, Create personalized images with dynamic data, Add personalized videos/images into your emails, Add personalized videos/images to your Linkedin outreach, Send personalized videos/images to your contacts, Auto generate videos via API or no-code tools, Auto generate images via API or no-code tools, Send personalized content from your existing tools, Add personalized videos/images in your emails, 10 Alternatives to As Per Our Conversation, Dont use this awful filler when you dont have anything else better to say! Describe a potential opportunity. You might find them useful. WebThe rule of thumb for just checking in emails is essentially this: If you have a good reason to reach out or new value to provide, reach out. This isgreat news for small businesses; you might not be able to compete with huge companies when it comes to price, Small business, SMB communication, SMB employee experience, SMB productivity, Bring everyone and everything together on RingCentral. Get this comprehensive guide of sales email templates, COB vs EOD? Follow-up emails provide a great opportunity to get a little more personal with your prospects. When we are vulnerable with others, they are more likely to reciprocate that vulnerability, Jackman says. Example: Hey, [prospect name]. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. If you dont, think of one. ", "Hi, I haven't heard a response from you since [date]. So lets take a look at some better alternatives to the just checking in email. A message like this one doesnt put any stress on the recipient to. Keeping in touch with your contacts doesnt have to be an email-only affair, of course. Reference a relevant blog post. Shadow Work Is All About Stepping Into Your Power Here's How To Do It, The 'Sex And The City' Cab Light Theory, Revisited, I Got My Chakras Balanced & Now I Am At Peace, Trainers Reveal How Long You Should Rest Between Sets, Get Even More From Bustle Sign Up For The Newsletter. As a writer for a popular blog (this one) and a freelance PR professional, I get follow-up emails regularly. I just wanted to say "Hi" and see if there was anything we could do better? Last month we had a meeting about [project name], and you offered to collect some research for our next strategy session. If they've posted on a forum, answer one of their questions and follow up with more resources. I expected it on my desk last night but have yet to receive anything from you.Thank you,Missy Winter, Dear All,Where are we with the team cohesion exercises? Spend your time crafting more helpful emails, and your prospects (and your quota!) Grammarly stands with our friends, colleagues, and family in Ukraine, and with all people of Ukraine. i am calling. Let them know. Have a look. Get access to all our premium plans free of cost for a week! Also, notice how in the example above theres no compelling reason for Anna to respond to Toms message. go check. Theyre the bane of our inbox existence. Lastly, you can see it in the following email samples to check how it works: Dear Sam,How are things coming with the project? If you wonder about the best way to follow up on sales, influence the decision-maker and get that much-awaited response, read this blog post and get more ideas about follow-up email etiquette. ", "Hi, I share the same viewpoint as yours about your post on social media platforms (like Facebook, Linkedin or Twitter). Its obvious to the reader that youre checking in just by virtue of the fact youve reached out to them at all: I was wondering if youd had a chance to review the report I sent last week? They show how our past clients in [their industry/niche] have worked with us to achieve [relevant goals]. "Just checking in" is one of the most frustrating phrases for prospects to receive because they know it likely means more than just checking on their well-being. Even if the message is brief, a congratulatory email to a prospect is enough to remind them of your company. Should I make that happen? Im so sorry for your loss. Even if theyve been off work because of an illness or loss, they might be happy to jump back into work for a quick conversation. Webbe checking. Asking about a persons wellbeing can feel awkward; you want to strike the right mix of caring and relaxed, so they dont feel theyre being grilled. If your goal is to impress your potential decision-maker, aka prospects, make them have a good time reading your email and want them to respond to you. WebOne of the most worthless things to say at the beginning of a call to a prospect or customer is Im just checking in with you. (The Probation Officer call.) Martin has been featured as an expert in communication and teaching on Forbes and Shopify. Your messages should be precise, concise, and conscious of the readers needs and circumstances. Example: Congratulations on your latest funding round! Cake values integrity and transparency. Whether youre networking or pursuing a sale, when you want to stay on your contacts radar, begin with one of these approaches. Has there been any progress on works well if you want to follow up and ask for direct work updates. A Guide to Using Plain Language in Writing. They (rightly) suspect that whoever wrote it wants something from them, but is hesitant about getting to the point. This makes it easy for you to speak your mind, share proposals and updates. You stumble into your kitchen, make yourself some coffee, take a few sips, and then head to the computer to open your inbox and catch up on emails. Be sure to remind them of your initial conversation and present some options for next steps. Do you have anything to tell me?All the best,Mr. A sales video should be short and sweet. I read a great article this morning about the power of using quizzes to ease visitors into your sales funnel, and I thought youd appreciate a link. Give them clear-cut options so its easy for them to answer. 2. This can often come as a major relief to someone whos suffering from stress in addition to illness or grief. It's a Sunday morning, and you're just waking up. Example: We received news of an event in your region for X industry professionals, we hope to see you there.. This will further solidify that you're interested in them and their business. Reach out to a decision-maker after a blocker leaves the company. It lets them know that youve noticed a change in their behavior, and youre there to support them if they need help. Buyers usually receive a variation of, "Hi [Prospect], I haven't heard back from you, so I wanted to check in. It can be helpful to explain why the task is important to you, too. Let them know your team has added a product feature they wanted. They might respond or not, but youve let them know theyre in your thoughts. Case studies are a great way to help prospects visualize the success your product or service can bring them. If someone you know has just experienced the death of a loved one, you can check in on them and say . Updates On Product/Services. Check how things are going a month after implementing a competitor's product. In fact, these are probably the three best non-email alternatives to staying connected with your contacts: And if you can think of scenarios where any of these alternatives wouldve come in handy, then you should probably have a communication tool that gives you all three options. Example: I recently had a chance to speak with [mutual contact] and they shared some positive observations on X prospect over the past quarter.. I was hoping you could tell me how thats coming along? I had lunch with Kristina Smalley yesterday and your name came up. will thank you for it. Respond on social media.